|
Apogee Technology Services offers a full range
of IT products and professional
services geared specifically towards the SMB
community. Decades of combined experience have
allowed us to choose the technologies and
services that best meet the needs of the SMB
community, offering real benefits and providing
practical support to meet your business
objectives.
Our customers praise us for our attention to
detail, responsive customer service and, of
course, our ability to design and deliver the
right solutions to support their business needs. Our employees are certified
technical engineers providing quality,
proactive, and attentive support. The
outline below describes our areas of expertise
in Network Design, Implementation
and Support.
Network Integration
 |
Microsoft
Windows Servers |
|
Novell
NetWare |
|
Citrix
Presentation Server |
|
Symantec
Backup Exec |
|
AntiVirus
Software |
|
Email & Internet Connectivity
|
Microsoft
Exchange |
|
Novell GroupWise |
|
Migrations, upgrades, maintenance &
support |
|
Microsoft Proxy Server |
|
Symantec AntiVirus and AntiSPAM |
|
WebSense
Content Filtering |
|
Network
Security
|
Cisco
PIX Firewall |
|
Site-to-site and client VPNs |
|
Network
AntiVirus |
|
Backup
and disaster recovery |
|
Hardware
Sales & Configuration
|
Network
Servers |
|
Desktops |
|
Laptops |
|
Routers |
|
Switches |
|
Firewalls |
|
Wireless |
|
Printers |
|
Network
Support Contracts Apogee
offers a prepaid Network Support Contract.
This includes a discounted billing rate with the
purchase of pre-paid hourly blocks.
Dependent on location in the Washington, DC
metropolitan area, Apogee bills support in
half-hour increments with either a two, three,
or four-hour minimum per call. Some
of the benefits of a Network Support Contract
are:
|
Discounted
Rate per Hour |
|
Guaranteed
4 Hour Response Time for Critical
|
|
Issues |
|
Phone
Support |
|
Remote
Access Support |
|
On-site
Troubleshooting |
|
Preventative
Maintenance |
|
Quarterly
Technology Evaluations |
|
|
